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Putting the Technology Puzzle Together By Glenn Dean

  in Travel | Published 2019-07-29 04:59:29 | 22 Reads | Unrated

Summary

For many businesses, internal technology systems come together like a huge puzzle that fits multiple pieces tightly together to form a complete operating system. For example, the flight booking software required to operate an airline must perform multiple functions quickly and easily.

Full Content

For many businesses, internal technology systems come together like a huge puzzle that fits multiple pieces tightly together to form a complete operating system. For example, the flight booking software required to operate an airline must perform multiple functions quickly and easily. 

 

Systems used to operate an airline must be accurate and incorporate important functions such as departure control and In-flight systems, passenger reservation manag

ement systems as well as the distribution of airline schedules and fares. This includes access to seat maps& meal selection, interface with airline frequent flyer programs and access to onboard amenities is all things that a flight booking engine needs.

Flight booking software is one of the most important pieces of any airline’s technology puzzle and the flexibility for an airline’s system to easily interface with its distribution network has been a priority with most airlines for years. Many of the older legacy systems that some airlines were using became outdated as technology has evolved, forcing them to migrate to newer and more flexible platforms. The same is true for many traditional as well as online travel agencies. Having the right travel booking solution can be central to your business. Whether you are selling one of your client’s tickets for a business trip or a week’s vacation at a resort, they are probably going to need to book a flight to make their travel arrangements complete.

For today’s price driven customer, you’ll need to make sure you have access to the best value and price. Your online flight booking engine must be able to search the best sources for content quickly and easily in order for you to offer a competitive price to your customers. You will also need the ability to easily adjust the selling price and perhaps include value add offers right in the fare availability display. Accessing low rates offered by air consolidators is one great way to ensure you are offering the best fares to your clients. Since many air consolidators specialize in specific markets or destinations, you may look for an airline booking engine that allows you to simultaneously search multiple air consolidators for the best fares.

Travel agents can be a great resource to consumers trying to make sense of all the options available and find the best deal possible, so make sure your agents have the expertise and tools to provide the topnotch service that a professional travel agent can offer. Negotiating the best rates and amenities with Suppliers combined with promoting any special deals that are available will help keep your business competitive. A good travel agency can make sure consumers get the best price as well as the VIP treatment many of today’s consumers look for.  Make sure the flight booking software your application uses allows your agents and/or clients to select seats, request meals and add loyalty program information to airline reservations.

Identifying the right combination of content and product features for your flight booking engine can be critical for your travel business. Finding the right technology partner to help your business grow can be just as important.

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